There are 2 common reasons for having problems connecting to Kyrylity:
- poor your internet connection
- problem with your wireless carrier or internet service provider
- your iPhone Settings are incorrectly configured
Try the following:
― Restarting your iPhone and/or Wi-Fi router
― Turn Airplane Mode ON then OFF
― Download the latest version of Kyrylity from the App Store
― Delete and re-install Kyrylity. Backup your chats via iCloud Backup.
― Try alternative Wi-Fi internet connections or try Reset Network Settings
― Enable your cellular data connection instead of Wi-Fi
― Upgrade your iPhone’s iOS to the latest version
― For unlocked iPhones or pre-paid SIM cards, you may need to reconfigure your iPhone’s APN settings for your SIM card.
― For captive Wi-Fi networks you may need to log in prior to connecting to the internet