Frequently Asked Questions
General FAQ Articles
Getting Started with Kyrylity
How do I block or unblock a contact?
How do I delete a contact?
How can I tell the intended recipient has received and read my message?
Can I recover deleted messages
Which mobile smart devices are supported?
Adding international phone numbers
How Kyrylity uses my phone number and my address book
How do I add a contact?
How do I invite my friends and colleagues to join Kyrylity?
How does Kyrylity use my Business Profile and Social Profile?
I cannot see my contact’s Business Profile or Social Profile
Verifying your Kyrylity account to multiple mobile phone numbers
Are messages sent via Kyrylity free?
Are messages sent via Kyrylity secure?
I’m having trouble sending/receiving messages on Kyrylity
Reason for incorrect timestamps on messages and “last seen” status
The meaning of “online” and “last seen”
Indicators that you have been blocked on Kyrylity
Blocking people in Kyrylity
Sharing media and documents
Transferring your chats to your new mobile smart device
I am having difficulty connecting to Kyrylity
Changing my mobile phone number
Backing up my messages
Securing your Kyrylity account in the event your mobile smart device is lost or stolen
Does Kyrylity support Voice Messaging?
Does Kyrylity support VoIP calls?
Violating our Terms of Service
Temporary deactivation of your Kyrylity account
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